• Frequently Asked Questions 

    At Fairytales With Philippa, I believe your holiday should be as stress free as possible. I will always do my best to answer any questions you may have. I have listed a few of the most common questions I get asked as an independent travel agent below, but please get in contact if you have a query that's not answered here.

    1

    How do independent travel agents differ from booking directly with airlines or hotels?

    When you book with me, not only do I do the research and leg work for you, but you can take advantage of all of the experience and expertise I have to offer. I will guide you through the process from initial quote to your holiday itself and do my best to answer any questions you may have.

    2

    Will I pay more for booking through an independent travel agent?

    I will always work hard to find the best possible price for you.

     

    Whilst I cannot promise I will always be the cheapest for every possible holiday, my clients find that the bespoke services I provide to help you make the most of your holiday prove invaluable.

    3

    How do I know if an independent travel agent is trustworthy?

    I love to travel, and love to help people have the best possible experiences when they travel. I work hard to undertake training to help that happen.

     

    I am an independent travel agent under InteleTravel UK, ABTA membership P7384. Inteletravel UK are appointed agents of our ATOL-protected suppliers.

    4

    Can an independent travel agent help with custom or unique travel experiences?

    Simply, yes! Each holiday I plan is customised to your requirements and I have access to a range of hotels and experiences to help make your holiday unique.

    5

    How can an independent travel agent save me time and effort?

    When you book your holiday through me, I do the leg work so you don't have to. I research your location, accommodation, travel arrangements and activities to save you time and to help ensure your holiday is the best it can be.

    6

    Can an independent travel agent help me with last-minute bookings or changes?

    I am more than happy to help with last minute bookings and will do my best to find the holiday you are looking for - subject to availability of course.

     

    Please be aware that terms and conditions will apply to any changes to your trip, and I will share these with you before you book.

    7

    How does an independent travel agent know which destinations or hotels are best for my preferences?

    As part of my bespoke planning services, I will spend time getting to know you and what you are looking for. And if there is something I have missed out or that you don't like - just let me know!

    8

    What happens if something goes wrong during my trip? Will the travel agent help?

    I will always do my best to help with any problems that arise. However, please be aware that having travel insurance is often a booking condition with many of the suppliers I use in case something does go wrong.